Washington, DC, February 12, 2024 – CSI DMC, Inc., the leading Destination and Event Management Company (DMC) clients trust to transform their events into exceptional experiences, is thrilled to announce the promotion of Carrie Heiden to the role of Executive Vice President, National Sales.
A Virginia native and a distinguished alumna of Randolph-Macon College, Carrie brings over two decades of experience in the events industry to her new role, along with a proven track record of excellence and innovation.
Starting her career as an Events Manager, Carrie quickly distinguished herself as a visionary leader in the events space. Her journey through the industry has been marked by significant achievements and roles, including her tenure as Vice President, Sales for Global Events Partners, before joining CSI DMC in 2013. As Vice President, National Accounts, Carrie demonstrated exceptional skill in managing national accounts and played a pivotal role in the company’s expansion.
Carrie’s appointment comes at a time of continued growth and innovation for CSI DMC. Her strategic thinking and meticulous attention to detail have been instrumental in creating award-winning events across the globe. 
Carrie says, “I am honored and excited to assume the role of Executive Vice President, National Sales, at CSI DMC, a company I've been dedicated to for over a decade. Experiencing our remarkable expansion firsthand, from two offices to 14 regional locations nationwide, in addition to our CSI International division, has been a privilege.” She adds, “As Executive Vice President, National Accounts, I look forward to taking a more strategic approach in managing our key national accounts and spearheading the future direction of CSI DMC. Our success is built on the foundation of an incredibly talented and creative team and a distinguished client base that sets us apart.” Carrie’s leadership and strategic vision are expected to drive CSI DMC forward, reinforcing its position as a destination and events management industry leader. She shares, “I am eager to embrace this new chapter and deeply grateful for the trust placed in me by our ownership. It’s an exciting time for CSI DMC, and the best is yet to come.”
Hope Valentine, President of CSI DMC, shares, “Carrie, a strategic thinker with 28 years in the events industry, excels in transforming visions into award-winning realities, ensuring every detail aligns with the brand. As she steps into her new role as Executive Vice President, National Sales, her deep client relationships and unparalleled attention to detail promise continued excellence and innovation.”
About CSI DMC: CSI DMC is the destination management company clients trust to create exceptional experiences. Since 1987, CSI DMC has transformed events into unforgettable moments for organizations worldwide. Driven by a team of talented designers, destination experts, and event management professionals, we support our clients’ success with boundless creativity, deep destination knowledge, extensive local relationships, global resources, and proven logistical expertise. CSI DMC is the award-winning, strategic partner clients choose to deliver events in over 65 destinations nationally and globally with CSI International. Where may we create your next exceptional experience?